DOE-HDBK-1122-99 Module 2.02, Fundamental Academic Training Instructor's Guide Phase I, Module 2.02, Communication Systems
Functional areas: Radiological Training, Technician Training, Instructor's Guide, Communication
Good communication skills are essential to an RCT. Each RCT should develop an ability to communicate using both
verbal and non-verbal media. This skill will ensure important information is transmitted to the proper individuals in a clear and concise manner.
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Section 1
DOE-HDBK-1122-99
Module 2.02 Communication Systems Instructor’s Guide
2.02-1
Course Title: Radiological Control Technician
Module Title: Communication Systems
Module Number: 2.02
Objectives:
2.02.01 Explain the importance of good communication.
2.02.02 Identify two methods of communication and be able to determine different
types of each.
2.02.03 Describe different types of communication systems.
2.02.04 Describe the FCC and DOE guidelines regarding proper use of
communication systems.
2.02.05 Describe general attributes of good communications.
2.02.06 Explain the importance of knowing how to contact key personnel.
i 2.02.07 Identify the communication systems available at your site and methods
available to contact key personnel.
i 2.02.08 Describe the emergency communication systems available at your site.
Instructional Aids:
1. Overheads
2. Overhead projector/screen
3. Chalkboard/whiteboard
4. Recommended - radio, telephone, pager, warning alarms, phonetic alphabet
handout
5. Lessons learned
DOE-HDBK-1122-99
Module 2.02 Communication Systems Instructor’s Guide
2.02-2
I. MODULE INTRODUCTION
A. Self-Introduction
1. Name
2. Phone number
3. Background
4. Emergency procedure review
B. Motivation
Good communication skills are essential to an RCT. Each
RCT should develop an ability to communicate using both
verbal and non-verbal media. This skill will ensure
important information is transmitted to the proper
individuals in a clear and concise manner.
C. Overview of Lesson
1. Importance of communication
2. Methods of communication
3. Communication systems
4. FCC and DOE guidelines
5. General attributes of good communications
6. Contact of key personnel
7. Site communication systems
8. Site emergency communications
D. Introduce Objectives O.H.: Objectives
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Module 2.02 Communication Systems Instructor’s Guide
2.02-3
II. MODULE OUTLINE
A. Importance of Communications Objective 2.02.01
1. Clear
2. Understood
3. Received
B. Two Methods of Communication Objective 2.02.02
1. Verbal Ask the student to name
the two ways to
communicate and
examples.
2. Nonverbal
C. Communication Systems Objective 2.02.03
1. Public Address Ask students to name
communication systems
available in everyday
use at home and work.
2. Telephones
3. Two-way Radios
4. Pagers
5. Computer Mail Systems
6. Computer Bulletin Boards
D. FCC and DOE Guidelines Objective 2.02.04
1. When using communication systems licensed by the
Federal Communications Commission and operated
by the Department of Energy, one cannot:
Stress importance of
complying with these
restrictions.
a. Use profane, indecent, or obscene language.
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Module 2.02 Communication Systems Instructor’s Guide
2.02-4
b. Willfully damage or permit radio equipment
damage.
c. Cause malicious interference with any radio
communications.
d. Intercept and use or publish the contents of any
radio message without the permission of the
proper authorities.
e. Make unnecessary or unidentified transmissions.
f. Transmit without first making sure that the
transmission will not cause harmful interference.
g. Make any adjustments, repairs, or alterations to a
radio transmitter without licensing by the FCC or
acceptable equivalent.
h. Transmit a call sign, letter, or numeral which has
not been assigned to your station.
i. Rebroadcast another transmission (ie radio station
music).
E. General Attributes of Good Communications Objective 2.02.05
Section 2
1. Minimize the use of abbreviations and acronyms. Stress importance of
good habits and
technique.
2. Make all oral instructions clear and concise.
3. Ensure the identity of the person(s) is/are clearly
understood.
4. Use clear, precise terminology. See Table 1 - "Phonetic
Alphabet and Numbers"
5. Repeat back messages, either paraphrased or verbatim.
6. Speak distinctly and deliberately.
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Module 2.02 Communication Systems Instructor’s Guide
2.02-5
7. Acknowledge all communications.
F. Contacting Key Personnel Objective 2.02.06
1. Getting knowledgeable people to locations is
necessary for routine, emergency, and non-routine
circumstances.
2. Important for the protection of personnel, equipment
and to prevent radiological releases.
3. RCTs should be aware of communication equipment.
G. Site Communication Systems Objective 2.02.07
(Insert site specific information here.)
H. Emergency Communication Systems Objective 2.02.08
(Insert site specific information here.)
III. SUMMARY
A. Review major topics
1. Importance of communication
2. Methods of communication
3. Communication systems
4. FCC and DOE guidelines
5. General attributes of good communications
6. Contact of key personnel
7. Site communication systems
8. Site emergency communication
B. Review learning objectives
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Module 2.02 Communication Systems Instructor’s Guide
2.02-6
IV. EVALUATION
Evaluation should consist of a written examination comprised
of multiple choice, fill-in the blank, matching and/or short
answer questions. 80% should be the minimum passing
criteria for examinations.
Module Number: 2.02