DOE-ER-STD-6001-92, Implementation Guide for Quality Assurance Programs for Basic and Applied Research
Functional areas: Research, Nuclear Energy, Quality Assurance, Applied Research, Basic Research
This Implementation Guide is intended to assist management at DOE-ER sponsored facilities in the process of developing and implementing Quality Assurance Program (QAPs) that satisfy the requirements of DOE Order 5700.6C.
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Section 1
D9E-ER-STD--6001-92
DE92 016352
DOE STANDARD
IMPLEMENTATION GUIDE FOR QUALITY
ASSURANCE PROGRAMS FOR BASIC
AND APPLIED RESEARCH
U.S. Department of Energy
Washington, D.C. 20585
AREA-QCIC
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DOE-ER-STD-6001-92
ACKNOWLEDGEMENT
The Office of Energy Research (ER) wishes to acknowledge and thank the
following individuals for their significant contribution to the development
of this document:
Mark Bodnarczuk, Fermi National Accelerator Laboratory, Primary Author
Marvin Shear, Brookhaven National Laboratory, Working Group Chairman
Frank Hawkins, Office of Nuclear Safety Policy and Standards
ABSTRACT
The development of this standard has been a collaborative,effort of a Working
Group consisting of representatives from several national laboratories,the
ER Program Associate Directorates, the Office of Nuclear Energy, and the ER
Office of Assessment and Support. It is applicable to basic and applied
research performed at DOE-ER sponsored facilities. The standard is written
primarily for scientists and technical managers and purposely uses scientific
and technical examples and terminology in an attempt to translate the
concepts and requirements of DOE 5700.6C into the language and practices that
are familiar to the scientists and technical personnel who manage and do
research at DOE-ER facilities. The standard provides the guidance needed to
reasonably implement the full intent of 5700.6C in the ER research community
and yet preserve the independence of the research community to creatively
pursue the advancement of science.
Purpose
Applicability
Background and Format
Guidance
DOE-ER-STD-6001-92
Table of Contents
I. Performing DOE-ER Sponsored Research
II. DOE-ER Sponsored Facility Management
A. Management
Criterion 1 - Program
Criterion 2 - Personnel Training and Qualification
Criterion 3 - Quality Improvement
Criterion 4 - Documents and Records
B. Performance
Criterion 5 - Work Processes
Criterion 6 - Design
Criterion 7 - Procurement
Criterion 8 - Inspection and Acceptance Testing
C. Assessment
Criterion 9 - Management Assessment
Criterion 10 - IndependentAssessment
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DOE-ER-STD-6001-92
Purpose
This ImplementationGuide is intended to assist management at DOE-ER sponsored
facilities in the process of developing and implementingQuality Assurance
Programs (QAPs) that satisfy the requirements of DOE Order 5700.6C. It should be
viewed as guidance, not as a statement of required actions. The Implementation
Guide also provides the guidance to be used by the Office of Energy Research to
review and approve DOE and DOE contractor QAPs.
Applicabilitv
Section 2
This ImplementationGuide is applicable to the basic and applied research
performed at DOE-ER sponsored facilities. Basic and applied research is
distinguished from the type of work performed specifically as the first link (the
R) of a planned R&D chain by the differences in the objectives and direct products
produced. The objective and direct product of a planned R&D chain is the
development of equipment, devices, or technology for practical application beyond
the new knowledge obtained in basic and applied research. That type of work is
beyond the scope of this document and should be based upon the guidance found in
Attachment I of DOE 5700.6C. Basic and applied research is defined as work that
has the objective of producing new knowledge that is usually published in
professional journals and may or may not have immediate application to the first
link (the R) of a planned R&D chain. Because much of the research performed at
DOE-ER facilities is done in collaboration with faculty as an extension of a
university, the graduate students that are trained in the process of performing
experiments in the basic and applied sciences are another valuable by-product of
this research.
Background and Format
This ImplementationGuide is written primarily for scientists and technical
managers at DOE-ER facilities. It purposely uses scientific and technical
examples and terminology in an attempt to translate the concepts and requirements
of DOE 5700.6C into the language and practices that are familiar to the scientists
and technical personnel who manage and do research at DOE-ER facilities. The
guidance is not meant to impose management systems that are not normally a part of
performing quality research.
The format of this ImplementationGuide is designed so that guidance for
implementing DOE 5700.6C is contained in the text while examples that describe the
unique application of the 10 Criteria in a scientific environment are contained in
footnotes. Because no guidance currently exists for implementing QAPs in basic
and applied research activities, the examples are designed to help managers,
scientists, and assessment personnel determine how to interpret DOE 5700.6C in
DOE-ER sponsored research environments.
Guidance
Section I of this guidance (PerformingDOE-ER Sponsored Research) should be
applied to the performance of basic and applied research at DOE-ER facilities.
DOE 5700.6C section 4 e. states that the “work results which undergo peer review
for publication are exempt from the scope of DOE 5700.6C.” While peer review is
used in virtually all stages of basic and applied research from the evaluation of
1
DOE-ER-STD-6001-92
a research proposal and work-in-progress to the evaluation of research results for
publication, the exemption statement is intended to mean that DOE 5700.6C is
applicable to all phases of an experiment until data taking and operational
activities end. DOE 5700.6C is not applicable to the analysis or publication
phases of the experiment which consists of internal peer review performed within
the collaboration and external peer review performed by referees prior to
publication in a professional journal. Section II of this guidance (DOE-ER
Facility Management) should be applied to the construction, operation, and
management of facilities sponsored by DOE-ER.
Section 3
Carrying out the research mission specified in a facility’s contract involves the
assessment of the hazards to 1) public health and safety, 2) environmental
protection, 3) site personnel safety, and 4) programmatic objectives and property
concerns. The hazards to both ES&H and programmatic objectives should be the
fundamental consideration in determining how rigorously DOE 5700.6C should be
applied to the work performed by DOE-ER sponsored organizations.1 Management
should use a graded approach to implementing the requirements of DOE 5700.6C. A
graded approach is needed particularly where procedures and methodologies are
imprecise due to the state of the art for the specific area of research (e.g.,
ecological research). The management systems developed should be adequate to
ensure that organizations achieve their programmatic objectives given the scale,
cost, complexity, and hazards of the work.
When implementing DOE 5700.6C at DOE-ER sponsored facilities, the general
guidelines listed below should be followed.
a. Management should recognize that there are a number of mechanisms for
assuring quality in basic and applied research, with two crucial ones
being 1) hiring the most qualified personnel and 2) the peer review
process. A community of “technical peers” is defined as that competent
professional group whose role it is to judge what quality is within a
scientific discipline. The technical peers are individuals who meet all
of the following criteria:
1) Have an equal or higher level of academic education in the
technical discipline in which research is performed or a closely
related field.
2) Have experience in proposing and solving experimental or
theoretical problems that are recognized as valid by that community
of peers.
3) Have contributed to the body of knowledge within a technical
discipline by publishing research results in professional journals.
4) Remain active competitive participants in that field of research or
remain current in research published in that technical field.
1
Progratnnatic hazards include those events that interrupt or degrade the performance of research due to a
failure of a support system or piece of experimental apparatus and consequently adversely affects the
outcome of the research.
2
DOE-ER-STD-6001-92
A peer review is an evaluation of the quality and validity of technical
work that is conducted by technical peers who did not directly
participate in the work being evaluated. Peer reviews may be used at all
points along the basic and applied research continuum from the
evaluation of a research proposal and work-in-progress,to the
evaluation of research results for publication in a professional
journal.
b. The most essential resource at DOE-ER sponsored facilities is the
creativity of scientists and other personnel. The effective
implementationof DOE Order 5700.6C should generate management systems
that are adequate to ensure programmatic success, but are not so
prescriptive that they eliminate human thought or spontaneous problem
solving strategies through the inappropriate imposition of step-by-step
written procedures. Management should recognize that creativity is
important to all aspects of DOE-ER facilities management from the
design, construction, and operations of systems to the actual
performance of research.
c. Quality assurance should be viewed as all activities used to obtain
confidence in the reliable performance of the support systems and
experimental apparatus used to do research and the creative pursuit of
scientific goals through good research practices.
Section 4
d. Management should clearly define the relationships and responsibilities
between the functions of 1) managing the resources necessary to support
research work, and 2) performing the research.
I. Performing DOE-ER Sponsored Research
The basic and applied research performed at DOE-ER sponsored facilities varies
from biological and materials science, to applied, nuclear, and high-energy
physics. The scale of this research ranges from bench-scale experiments with one
or two researchers, to large, costly, complex experiments involving many
researchers. When implementing the guidance in Section I, the extent and detail of
the management systems should be commensurate with the scale, cost, complexity,
and hazards of the research program or experiment.3
2
Defining these relationships and responsibilities is complex because some researchers are also laboratory
staff members (they carry out both functions at different times), other researchers come from industry but are
.
members of research teams, yet other researchers are “outside users” from universities in the U.S. and around the
world and are not employed by a DOE facility.
3
The scale of experimental apparatus varies widely from bench scale biological, chemical, or applied physics
apparatus that may fit on a table-top to material science apparatus that are room-sized and may weigh less than 1
ton, to high-energy physics detectors that require large dedicated experimental halls and weigh as much as 2,000
tons. The cost of experimental apparatus can range from a few thousand dollars for bench-scale biological or
applied physics studies to large high-energy physics detectors that cost over $60 million. The complexity of
apparatus also varies widely from biological, chemical, and applied physics apparatus (some of which may be
purchased as off-the shelf items) that may have 10-50 channels of electronics to high-energy physics detectors
that are specially designed and constructed by scientists that may have over 100,000 channels of electronics.
3
DOE-ER-STD-6001-92
a. A Field Work Proposal or experimental proposal should describe the
mission and objectives of the research program or experiment. To an
extent commensurate with the type of research (discovery experiments,
searches for new phenomena or effects, high-statisticsdetailed
measurements), the research objectives should describe calculated
predictions or hypotheses of the expected research results that may or
may not be corroborated by the actual data accumulated by experiments.
Research objectives should be based upon the current state of
theoretical models, previous experimental results, and appropriate
experimental techniques in that specific scientific field.
b. Management should recognize that the outcome of basic and applied
research may not be predictable, systematically planned, or defined by
written procedures.
c. The Field Work Proposal or experimental proposal should identify
individuals who have primary responsibility for overseeing the research
(Principal Investigator (PI), spokesperson/s,or senior scientist/s).
The PI, spokesperson, or senior scientists have primary responsibility
for overseeing the research though they may delegate the work to other
scientists, post-dots, or graduate students.5 The management systems
developed should be adequate to ensure that the research goals are
achieved.
d. To a level of detail that is adequate to ensure that the research goals
are achieved, the PI, spokespersons, or senior scientists are
responsible for:
Section 5
1) Planning the research based upon the appropriate laboratory
schedules, including resource requirements, methodology,
scheduling, and funding;
2) Ensuring that materials and supplies are properly stored and that
reasonable shelf life limitations are observed;
3) Defining policies that ensure that the records associated with the
experiment are developed to an adequate level of detail, are
legible, complete, correct, retrievable, and protected from loss or
damage;
4
A Field Work Proposal defines a program of research where multiple experimenters perform basic studies in a
particular scientific field (for example basic materials research in high-Tc conductors, energy research in chemical
physics and geophysics, or life sciences research in cell and molecular biology or chemical biodynamics). In research
like high-energy physics, the scale, cost, and complexity of experiments may demand that a separate experimental
proposal be developed for each experiment.
3
One of the by-products of basic and applied research is graduate students who receive advanced research degrees.
Because a graduate level education is designed to develop the intellectual skills needed to pursue careers of
independent research in a specific discipline, responsibility for complex scientific and engineering problems is often
assigned to students and post-doctoral researchers who are supervised by thesis advisors and other senior scientists
in the collaboration.
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DOE-ER-STD-6001-92
4) Determining calibration requirements of the experimental apparatus.
The apparatus may be calibrated against the values of known
physical phenomena and effects within that field of study to a
degree that is adequate to ensure that the research goals are
achieved;
5) Ensuring that the research is conducted in accordance with ES&H and
other facility requirements.
e. The PI, spokesperson, or senior scientists are responsible todevelop
performance criteria for the evaluation of software programs.
Software program performance should be validated against the values of
known physical phenomena and effects within that field of study.
Performance evaluations of the software programs should be at a level of
detail that is adequate to ensure that the research goals are achieved.
f. The PI, spokesperson, or senior scientists are responsible to define the
appropriate human or machine-readable inspections and tests of the
experimental apparatus during calibration or data taking. The detail,
extent and methods of inspections and tests should be adequate to ensure
that the experiment achieves its research goals.
g. The work performed by collaboration members should be periodically
evaluated by the PI, spokespersons, or senior scientists to a level of
detail that will ensure that good research practices are employed to
achieve the research goals.7
II. DOE-ER Sponsored Facility Management
The mission of DOE-ER facilities is to provide the resources necessary for
qualified researchers to conduct a wide variety of research from biological and
materials science, to high-energy physics. This research should be performed in
accordance with the applicable environment, safety, and health requirements. When
implementing the guidance in Section II, the extent and detail of the management
systems should be commensurate with the scale, cost, complexity, and hazards of
the work being performed.
6
The wide variety of experimental apparatus (bench-scale to large detectors) demands the development of unique
Section 6
computer software programs for data reconstruction and analysis. In many experimental collaborations,
responsibility for the majority of software development is assigned to graduate students or post-doctoral
researchers as part of the training/mentoring process that leads to an advanced research degree.
7
In a bench-scale collaboration of 2-3 scientists, evaluation may be performed by informal
collaboration meetings and workshops. In larger collaborations involving over 300 scientists,
evaluations are more formally documented meetings and workshops that may consist of presentations by
collaboration members.
5
DOE-ER-STD-6001-92
A. Management
Criterion 1 - Program
The QAP should be a total management system that is management’s strategy for
successfully carrying out the mission defined in the facility’s contract. The
goal should be to effectively utilize the facility’s organizational
infrastructureto provide the resources and support necessary to carry out
research programs. The basic precepts are:
a.
b.
c.
d.
e.
DOE Orders prescribe a wide variety of management systems to help
contractors achieve their mission goals. There is no single DOE
Order that has been written specifically to integrate these
requirements and other laboratory policies into a total management
system. The 10 criteria of DOE 5700.6C can be used as functional
categories that interrelate DOE Orders and laboratory policies into
a total maniagementsystem. When management at DOE-ER facilities
believes the management systems required in other DOE Orders are
adequate to fulfillthe intent of one or more of the 10 criteria,
they should not interpret DOE Order 5700.6C as requiring the
development of duplicate or redundant management systems.
Management is responsible for developing and implementing a
written QAP which is binding on all personnel and describes
organizational structure, functional responsibilities,levels of
authority, and organizational interfaces.
Achieving quality should be a line responsibility,with personnel
being responsible for achieving their assigned performance
objectives. Management should clearly define how the requirements
described in the applicable QAP translate into the day-to-day work
performed by the personnel they supervise.
Management should define and adopt a site-specific QA terminology
that is representative of the disciplines in their organization.
Management should be trained in this terminology to ensure
consistent understanding and communication.
Management should delegate authority to stop unsafe work or work of
inadequate quality.
Criterion 2 - Personnel Training and Qualification
Management should help to develop the expertise needed for personnel to
achieve the mission of DOE-ER sponsored facilities. The type of training
should reflect the fact that basic and applied research involves the
collaborative effort of personnel who have widely divergent levels of
education, skills, and experience (for example, operators, designers,
engineers, welders, scientists, technicians, and draftspersons).
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DOE-ER-STD-6001-92
a. The education that is required for obtaining a university/college
degree (or other professional certification) should constitute
qualification.for working within the discipline in which the degree
was granted. Equivalent work experience and technical activity
in a related discipline may also constitute acceptable
qualification. Because training by mentoring is crucial to the
continued intellectualdevelopment of personnel, management should
utilize technically competent mentors to model the problem-solving
strategies needed both to achieve the laboratory’smission and
enhance the intellectualdevelopment of personnel.
Section 7
b. For work that does not require an accredited university/college
degree or other professional certification,management should
develop training that is appropriate to the complexity and hazards
involved in the work and utilize technically competent mentors when
appropriate. If the complexity of the work or the hazards involved
make more formal training programs appropriate, they should be
developed to achieve and maintain proficiency.
c. All personnel with management responsibilities should receive
training in managerial, communication, and interpersonalskills
that is appropriately tailored to the organization that they
supervise. In disciplines where this training is not included in
the manager’s university or college curricula (such as the
scientific and engineering disciplines), senior management should
require such training as part of the functional responsibilitiesof
those managers.
d. Laboratory management should provide training in the areas of ES&H
for facility personnel and outside users who perform research at
the facility. The detail and extent of the training should be
commensurate with the hazards associated with the work being
performed.
Criterion 3 - Quality Improvement
a. Quality problems are often inherent in existing management systems
and workers have little or no control over eliminating these
problems or improving performance. Management should empower
personnel to eliminate these ineffectivemanagement systems and
improve performance by driving decision making authority to the
lowest effective organizational level where the maximum expertise
is localized.
8
A large fraction of the personnel in DOE research environments have earned graduate level degrees in science
and engineering. A graduate level education develops the intellectual skills needed to pursue careersof independent
research in a specific discipline by assigning complex scientific and engineering problems to students with
sophisticated problcem-solving strategies being model led by mentors and academic advisors. This type of training is
not recipe-like or procedural.
7
b.
c.
d.
e.
DOE-ER-STD-6001-92
When appropriate, management should be encouraged to use
statistical methods (or other management tools) to help make the
organizational decisions necessary to improve quality.9
Management should foster a “no-fault” attitude where all personnel
are encouraged to identify and report performance problems to the
appropriate level of management and management should take
appropriate corrective action.
Management should implement systems for documenting failures and
nonconformances and for identifying, analyzing, resolving, and
following up on recurring programmatic and technical problems. The
extent of cause analysis and corrective action should be commensurate
with the significance of the problem. Management should utilize a
“lessons learned” system to improve performance when appropriate.
Laboratory management should implement strategies for improving the
quality of DOE-ER sponsored research programs.10
Criterion 4 - Documents and Records
a. Management should develop requirements for documenting the
organization, functions, policies, decisions, procedures, and
essential transactions of organizations at an appropriate level of
detail. The objective should be to maximize the usefulness of DOE and
contractor records, and minimize the cost of document and records
management and the paperwork and record keeping burden within DOE and
its contractors.
Section 8
b. Management should determine which work is of sufficientcomplexity or
hazard to require the preparation of controlled documents. When a
document is defined as a “controlled document,” procedures that
describe the preparation,review, approval, issuance,and revision of
the document should be developed.
c. Management should implement a records management system to ensure
that appropriate records are retained and retrievable.
9
For example, statistical process control (SPC), Pareto analysis, or other appropriate methods.
10
This is comnonly done through the mechanism of scientific and technical advisory committees that provide
technical guidance to laboratory management. Other peer review mechanisms can be used by management to improve the
performance of research in progress when appropriate.
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DOE-ER-STD-6001-92
B. Performance
Criterion 5 - Work Processes
a. Human Resource Management
1)
2)
3)
4)
Management should strive for effective human resourcemanagement
with the goals of hiring and maintaining an efficient and
effective work force and appropriately utilizing personnel
skills in the assignment of work responsibilities.
The individualworker is the first line in ensuring quality, but
management is primarilyresponsiblefor ensuring that people who
are assigned to tasks have the appropriate academic
qualification, professional certification, or skills and
experience to carryout the work successfully.
Management is responsible for planning, authorizing, and
specifying (to an appropriate level of detail) the conditions
under which work is to be performed. This should include the
calibration of measuring and test equipment. Management should
specify which work is sufficiently complex or involves
sufficient hazard to be performed to written procedures. When
written procedures are deemed appropriate by management, they
should be prepared, revised, approved, and distributed by
appropriately knowledgeablemanagers.
Management should define the performance objectives for which
personnel will be held accountable. Criteria which define
acceptable work performance and achievement of performance
objectives should be defined for personnel with the goal of
acknowledging when work has been performed acceptably and
identifying areas for improvement.
b. Material Resource Management
The laboratory contract defines a variety of management systems to be
applied to material resources through the applicable DOE Orders and Code
of Federal Regulations (CFR’s). Management should not interpret this
portion of Criterion 5 as requiring the development of redundant
management systems that are already imposed by these requirements.
1) Management should implement an effective itern resource
management system that identifies and controls items in common
use stores and warehouse storage to prevent damage, loss, or
deterioration.
2) Management should implement an effective management system that
ensures that items are properly handled, shipped, and received.
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DOE-ER-STD-6001-92
Criterion 6 - Design
a. Sound engineering/scientific principles and appropriate technical
standards should be incorporated into designs to ensure that they
will perform as intended.
b. Management should define ES&H related design input and design review
requirements for apparatus including those designed by “outside
users” to ensure compliance with facility ES&H requirements.
Section 9
c. Management should selectively apply the guidance below to a level of
detail that is commensurate with the scale, cost, complexity, and
hazards and phase of a design (conceptualto final). Design controls
should be defined to ensure that:
1)
2)
3)
4)
5)
6)
Design input is correctly translated into specifications and
drawings. This should include items such as fire protection
requirements, design bases, and reliability requirements.
Final designs, field changes, and modifications should be
approved by the original design organization or a technically
competent designee.
Design interfacesand correspondingresponsibilitiesare defined
so that design efforts are effectively coordinated among the
participating organizations.
Design records are incorporated into the records management
system.
Design inputs, processes, outputs, and changes are validated by
qualified individuals or groups other than those who performed
the original design, but who may be from the same organization.
The level of detail of validation and the methods used should be
appropriate to the design.
Designs are validated prior to procurement, manufacture, or
construction. When this is not possible, designs should be
validated prior to the installation and use of the item.
d. Management should define and implement procedures for the design and
development of computer software to a level of detail that is
appropriate to the complexity, cost, and hazards associatedwith the
software.
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DOE-ER-STD-6001-92
Criterion 7 - Procurement
The facility contract specifies a variety of management controls to be applied
to procurementsand sub-contractsthrough the applicableDOE Orders, Department
of Energy Acquisition Regulations (DEAR’s) and Federal Acquisition Regulations
(FAR’s).Management shouldn't interpretCriterion 7(Procurement)as requiring
the development of redundant management systems that are already imposed by
these requirements.
a.
b.
c.
d.
e.
Criterion
a.
b.
Management should implementa procurementand subcontractsmanagement
system that complieswith the appropriateprocurementand subcontract
procedures as required by the facility contract.
Management should require that personnel include the applicable
specifications (ES&H and technical) in procurement and subcontract
documents.
Management should develop qualified suppliers early in design or
procurement processes when possible. Management should ensure that
specifications and expectations are properly communicated to
prospective suppliers and that qualification is based on the
appropriate demonstration that they can supply acceptable items and
services on schedule.
Management should evaluate prospective suppliers to ensure that
qualified and responsiblesuppliersare selected.Suppliers should be
appropriatelymonitored to ensure that acceptable items and services
continue to be supplied.
Management should develop requirements for inspection of incoming
items.
8 - Inspection and Acceptance Testing
Management should define the types of work that require formal
inspections and acceptance testing (for example, fabrication,
assembly, installation,construction, ES&H, or procurement).When an
inspection or acceptance test is performed, the characteristics and
processes to be inspected or tested, the inspection techniques to be
used, the hold points, and the acceptance criteria should be defined
as appropriate. Properlycalibrated and maintained measuring and test
equipment should be used for acceptance testing.
Section 10
Laboratory management should develop requirements for readiness
reviews of facility and experimental systems prior to beginning
work. The extent and detail of the review should be commensurate
with the
systems.
scale, cost, complexity, and hazards involved in these
11
In larger projects where some
perform readiness reviews prior to
subsystems are operational while others are being phased in, management should
operation of the subsystems that are being completed.
11
DOE-ER-STD-6001-92
c. Assessment
Criterion
a.
b.
c.
Criterion
a.
b.
c.
9 - Management Assessment
Management at all levels should periodically evaluate the
effectiveness of the QAP and other management systems. A management
assessment should be an introspectiveanalysis that evaluateswhether
or not the management infrastructureof the laboratory, institution,
or organizational unit is properly focused on achieving its mission
objectives,with appropriategoals (includingcost-effectivenessand
ES&H) being defined for improving performance.
Management at all levels should periodicallyevaluate the performance
of their organizations, focusing on how effectively human and
material resources are being utilized with respect to the mission
goals. An effective management assessment should evaluate 1) the
state of worker knowledge, motivation, and morale, 2) the atmosphere
of creativity and improvement,3) the level of mutual confidence and
collaboration among workers, 4) the adequacy of human and material
resources, and 5) the management of ES&H in the performance of work
processes. The results of the evaluations should be reported to
senior management.
Laboratorymanagement should periodically evaluate the on-going work
performed as part ofa Field Work Proposal or experiment. They should
also evaluate the scientific and technical progress at the conclusion
of a research program or experiment.
10 - IndependentAssessment
Independentassessment personnel should act as a management advisory
function. They should assess how effectively the QAP and other
management systems are being implemented in the day-to-day work of
personnel. An effective independent assessment should not be limited
to the study of documents, but should evaluate the performance of
work and actions that cannot be reflected solely by documents.
All assessments of the implementationof the QAP should be based on
the QAP that has been approved by the Director, Office of Energy
Research. Independent assessment personnel that are external to
laboratory management should not reinterpret the requirements agreed
to in the approved QAP. If laboratory management believes that the
implementationof the assessment results will require changes to the
approved QAP (other than corrections to punctuation, spelling, or
other editorial items), these changes should be approved in writing
by the Director, Office of Energy Research prior to implementationby
the contractor as required by DOE 5700.6C [9, a, (4)].
Assessment teams should view the organization being assessed as the
“customer” of the assessment results and strive to produce high-
quality, organizationally meaningful feedback about the achievement
of the laboratory mission.
12
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DOE-ER-STD-6001-92
d. Assessment teams should include peers who are technically competent
to review the work being assessed but who have not participated in
that work.12
e. The results of independent assessments should be resolved by the
management who have line responsibility for the assessed area in a
timely fashion. The actions involved in the resolution of assessment
results should be documented and tracked.
12
The use of Visiting Consnittees, Program Advisory Conwnittees, High Energy Physics Advisory Panel, Nuclear
Science Advisory Comittee, and reviews by the cognizant DOE Program Managers are examples of independent
assessments.
13
DOE-ER-STD-6001-92
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AR
BAO
LANL
SAIC
CEBAF
SLAC
SSRL
LBL
ID
OR
RL
ANL-E
SSCL
SERI
AMES
PNL
PPPL
AQC
Preparing Activity:
DOE-ER-8
Project No. QCIC-0001
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